Legal Information

The Web Site is designed to provide you with information, to assist you in determining the availability of goods and services as well as offering a booking facility 24 hours a day 7 days a week for events in the Auditorium and The Waller Cinema.

Our online seats are allocated on a best seat available basis and at present we do not have the facility to book your own seat.

Every ticket booked online is subject to a £2.00 transaction charge. We accept Visa, Mastercard, Maestro and Switch.

By submitting your purchase information you agree to the following: Tickets.com Limited is part of a US company and your data will pass through servers in the US. In the UK our address is: Tickets.com Limited, 405 Midsummer Boulevard, Milton Keynes MK9 3BN. We have to supply your details to the Harlequin Theatre & Cinema, from which you are purchasing these tickets, in order to complete this transaction. The Harlequin Theatre & Cinema will use your details to contact you directly with further information about your purchase and if requested to keep you up to date about events, news and offers that we think will be of interest to you.

You confirm that you are at least 18 years old and have authority to use the credit card or billing account details you provide for the purpose of settling any payments you owe to us. You also promise that all information supplied by you in using this Web Site is accurate and that you will not make any speculative, false or fraudulent reservation. You further promise that you will only use the reservations facilities of this Web Site to make reservations or purchases for yourself or for another person on whose behalf you are legally entitled to act.

We shall not be obliged to sell tickets to or reserve a seat for, a person or persons who we have reason to believe may be intending to use it, or the proposed method of payment, fraudulently.

You acknowledge that you will be financially responsible for any bookings which are made through the Web Site using your account details and for all reasonable and foreseeable losses which we suffer as a result of your breach of these terms or negligence when using this Web Site.

Copyright Notice

The text and images contained in this website belong to The Harlequin Theatre & Cinema and are protected by copyright and other intellectual property rights. You can print or download any part of these text and images for personal use only and any copies must retain the copyright or other intellectual property notices contained in the original material. Any other use could lead to action or breach of copyright.

No part of this site may be reproduced by any process without written permission from The Harlequin Theatre & Cinema.

Ticket Terms and Conditions

1.Tickets are issued subject to the Rules and Regulations of the Harlequin Theatre & Cinema. Full details are available on request.

2.Please check your tickets as mistakes cannot always be rectified.

3.The management reserves the right to refuse admission should patrons breach any Rules and Regulations of The Harlequin. The management may on occasions have to conduct security searches to ensure the safety of the patrons.

4.Every effort to admit latecomers will be made at a suitable break in the event, but admission cannot always be guaranteed.

5.We regret that tickets cannot be exchanged or refunded after purchase. The Management cannot be held responsible for any tickets which are lost or stolen. The Harlequin reserves the right to cancel ticket bookings which it reasonably suspects to have been made fraudulently.

6.Tickets are sold subject to the management’s right to alter or vary the programme due to events or circumstances beyond its control without being obliged to refund monies or exchange tickets.

7.The Harlequin operates a No Smoking policy.

8.The unauthorized use of photographic and recording equipment is prohibited. Tapes or films may be destroyed. Laser pens, mobile phones, dogs (except guide dogs) and patron’s own food and drink are also be prohibited.

9.The Management accept no responsibility for any personal property.

10.The Ticket holder has a right only to a seat of a value corresponding to that stated on the ticket and the Management reserve the right to provide alternative seats to those specified on the ticket.

11.The Ticket holder has a right only to a seat of a value corresponding to that stated on the ticket and the Management reserve the right to provide alternative seats to those specified on the ticket.

12.If a performance is rescheduled, ticket holders will be offered tickets to the rescheduled performance, equivalent to the face value of the ticket.

13.All of these terms and conditions are governed by English Law.

14.The ticket holder must comply with all relevant statutes, safety announcements and venue regulations whilst attending the event.